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Support » Print photo via the Internet

My Account^© is an interface allowing you to access Fotoproekt's automated system, which provides the following options:

Work with Orders via the Internet

• file uploading
  You can upload files to your personal directory by various means.
• Order arrangement
  after an order has been placed, it goes into production without any input from our staff.
• File archive
  Files from previous orders are available for repeat orders.
• Progress monitoring
  You can see all the stages of your order in real time mode.
• Courier delivery
  Fotoproekt's courier delivery service is provided seven days a week including public holidays. Orders are delivered between 8:00am and 10:00pm within Moscow.
• postal delivery
  We deliver orders throughout the territory of the Russian Federation by the Russian postal system.
• on-line payment
  customers can refill their balance for order payment by means of bank cards and electronic money systems.
• SMS and e-mail alerts
  Automatic notification of order progress and completion.

Management of Personal Data

You can change your address, telephone number, e-mail and password at any time. In addition, you can enable or disable Fotoproekt's news emails and automated messages concerning order progress. You can also enable or disable SMS alerts, or change your mobile phone number.

Access to Financial Information

All the financial information in your account is displayed in My Account in real time mode. It includes the current state of your balance, your discounts, and annual turnover and the limits. You can also find the full history of your balance's changes and detailed information on any order in My Account, regardless of the method of order arrangement via the Internet or in a service center.

To gain access to My Account you should enter your login and password in the top right corner of the website or register if you have not done so.